Terms of service

The service

MaxReach lets you connect your social media accounts, create, schedule and publish posts to them, and see your posts’ analytics and comments in one place. It is operated by MaxPoints LLC (“MaxPoints”, “we”, “us”).

A free beta, provided as is

MaxReach is in beta. It is free while the beta lasts, and it is provided “as is” and “as available”, without warranties of any kind, express or implied, including fitness for a particular purpose. Features may change, and things may sometimes break.

Paid plans may come later. If they do, we’ll tell you before anything you use stops being free.

Your account

You sign in with a MaxPoints account. Keep it secure: you are responsible for what happens in your MaxReach workspace, including anything done with API keys you create. Treat keys like passwords, and use keys that may not publish when you only want an agent to draft posts for your approval.

You must be at least 18 years old and able to enter a binding agreement, and allowed to hold the social media accounts you connect. If you use MaxReach for a business or other organization, you confirm you may accept these terms for it.

Don’t share your sign-in with others or use someone else’s account without permission.

Your content

Your posts, captions, photos and videos remain yours. You allow MaxPoints to store, process and send them to the networks and services you choose, only so that MaxReach can do what you ask of it.

You are responsible for what you post: that you have the rights to it, and that it follows the law and each network’s rules.

Acceptable use

Don’t use MaxReach to:

• send spam, including repetitive or unsolicited bulk posts and replies;
• impersonate anyone, or mislead people about who is behind an account;
• post illegal content, or content that infringes other people’s rights, harasses or threatens anyone;
• break any network’s terms or get around its limits;
• interfere with MaxReach, overload it, or try to get around its security or limits.

The social networks’ own terms

Each network’s terms and policies also apply to what you publish there, including the YouTube Terms of Service when you connect a YouTube channel. Networks can change their APIs, delay or reject posts, or limit accounts, and MaxReach can’t control their decisions.

AI-written captions

Captions, titles and hooks written by the AI Assistant are suggestions. They can be wrong or unsuitable, so review them before you publish; what you post is your responsibility. The AI Assistant has a daily allowance while MaxReach is free.

MaxReach itself

MaxReach’s software, design and branding belong to MaxPoints and are protected by intellectual property laws. We give you a limited, non-exclusive, revocable right to use MaxReach under these terms. Don’t copy, resell or reverse engineer it, except where the law allows.

Availability and changes

We work to keep MaxReach running and your posts going out on time, but we can’t promise that it will always be available or free of errors, or that every post will publish at the exact time you chose. We may change, add or remove features, and if we ever stop offering MaxReach we’ll give you notice so you can save what you need.

Ending your use

You can stop using MaxReach at any time, and ask us to delete your data as described on the Data deletion page. We may suspend or close a workspace that breaks these terms or puts MaxReach, the networks or other people at risk.

Limitation of liability

To the extent the law allows, MaxPoints is not liable for indirect, incidental, special or consequential damages, or for lost profits, revenue, data, followers or opportunities, arising from your use of MaxReach. MaxPoints’ total liability for any claim about MaxReach is limited to the amount you paid for MaxReach in the twelve months before the claim. Nothing in these terms limits liability that cannot be limited by law.

Indemnification

You agree to defend and hold MaxPoints harmless from claims arising from your content, your use of MaxReach, or your breach of these terms or a network’s rules.

Governing law and disputes

These terms are governed by the laws of the State of Colorado and applicable United States federal law. Before starting a formal dispute, contact us and give us 30 days to try to resolve it informally. If we can’t, the dispute will be settled by binding arbitration in Colorado, except where the law lets either of us go to small claims court.

Claims must be brought individually, not as a plaintiff or class member in a class or representative action.

Changes to these terms

We may update these terms. When we do, we’ll change the date at the top of this page, and tell you about significant changes by email or in MaxReach. If you keep using MaxReach after a change, the new terms apply.

General

These terms, together with our privacy policy, are the whole agreement between you and MaxPoints about MaxReach. You may not transfer them without our consent; we may transfer them as part of a merger or sale. If part of these terms can’t be enforced, the rest still applies.

Contact

Questions about these terms? Email support@maxpoints.com, or write to MaxPoints LLC, 18121 E Hampden Ave Unit C #1244, Aurora, CO 80013, USA.

Our privacy policy explains how we handle your information.